Course Overview
Artificial intelligence is transforming how organisations operate, make decisions and serve clients. This two-day hands-on programme introduces business professionals to the AI tools and approaches most relevant to their daily work — without requiring technical or programming knowledge. Participants will leave with practical skills they can apply immediately to improve productivity and decision-making.
Learning Outcomes
- Explain the key concepts of AI, machine learning and automation in a business context
- Identify AI use cases relevant to your specific role and organisation
- Use leading AI tools for text generation, summarisation and report drafting
- Apply AI assistants to improve meeting efficiency and communication quality
- Automate routine business tasks using no-code AI tools
- Evaluate AI tool outputs critically and identify limitations and risks
- Develop an AI adoption roadmap for your team or department
Who Should Attend
Course Outline
- What is AI? Key concepts without technical jargon
- Overview of leading AI tools: ChatGPT, Copilot, Gemini
- Effective prompting: how to get useful outputs
- AI for writing: emails, reports, proposals, summaries
- AI for research: finding, verifying and summarising information
- Hands-on: live exercises with AI writing tools
- No-code workflow automation tools
- AI for data analysis: interpreting results and spotting trends
- AI in decision support: scenario planning and risk review
- AI for presentations and visual content creation
- Risks and limitations: bias, accuracy, confidentiality
- AI adoption framework: starting point for your organisation
- Action planning: personal AI productivity commitments
Why Train With First International
Qualified Trainers
Delivered by practitioners with real-world field experience in regulated industries.
Completion Record
Attendance and completion confirmation provided for all participants.
Flexible Delivery
Available in Qatar, Oman, or at your facility. Online options also available.
Regulatory Aligned
Content designed to meet applicable national and international regulatory standards.
Group Booking
Contact us for customised group sessions for 5 or more participants.
Post-Training Support
Our team remains available for follow-up questions and regulatory guidance.
Frequently Asked Questions
No. The course is designed specifically for non-technical business professionals. No coding or IT background is required.
The course uses widely available tools including ChatGPT, Microsoft Copilot and Google Gemini. Participants should have access to a laptop or tablet.
Yes. In-house delivery for government entities can be arranged with content adapted to your organisational context.